Getting started
What to upload, onboarding, partner codes, and free exposure check.
Beta help center
Find an answer or ask the beta team
Learn about references, monitoring, findings, reports, controlled notice work, privacy, and account access.
Signed-in testers can open a durable Support conversation. Support does not provide legal advice, guarantee a response time, or create charges, refunds, or live subscriptions.
Getting startedMonitoringTakedownsBillingPrivacy
Help categories
Organize support around what customers are trying to do
Keep education and operational guidance separate from marketing pages so users can find answers quickly.
Monitoring
How scan cycles work, what counts as a finding, and how to review matches.
Takedowns
DMCA basics, notice information, verification, and response tracking.
Beta account & access
The invited beta is free. Use the secure portal for account details; no live checkout or payment-management workflow is offered.
Privacy & security
How uploads are used, deletion, sensitive content, and verification.
Portal help
Review findings, update profiles, upload references, and contact support.
Popular articles
Start with the three most useful guides
These are the pages most customers will need during onboarding and first finding review.
Creator guide
What should I upload?
DMCA takedown basics
Identity verification
Contact support
Beta access
Use the surface that is available for your beta lane
The responsive hosted portal is the universal beta product. Native clients use the same canonical actions or continue exact web-first work on the authenticated portal.
| Surface | Beta availability | Limit |
|---|---|---|
| Responsive hosted portal | All invited beta testers | Universal and complete beta surface |
| GMI Lite for Android | Selected internal beta testers after device acceptance | Operator-managed internal build |
| GMI Lite for iOS | Internal Simulator preview only | Not a distributable iPhone beta |
| Physical iPhone / TestFlight | Deferred | Separate signing and distribution work is required |
Can’t find what you need?
Route questions to Support, privacy, security, or the beta team
Customers already in the portal may get faster context by contacting Support from their account. Support attachments are not available yet; describe the issue without passwords, identity documents, private links, or other sensitive files.
- Creator support
- Business demo
- Free-beta account questions
- Privacy/security
- Partner program
Still need help?
Sign in for account-specific Support, or use Contact if you cannot access your account.